FRIENDLY FRICTION
Good technology removes unnecessary friction. Humanophilic technology also asks what disappears with it. Some resistance carries learning, responsibility, understanding and human agency.
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Good technology removes unnecessary friction. Humanophilic technology also asks what disappears with it. Some resistance carries learning, responsibility, understanding and human agency.
Human-centered design asks whether technology serves human needs. Humanophilic design asks a harder question: what happens to human initiative, attention and capability after prolonged use?